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Banking & Finance |
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Case Study
A leading non banking financial institution required to deploy a myriad of new applications on different technologies. The traditional approach of dedicated hardware for each application made it extremely difficult in terms of financing, application rollout time and provided stiff feasibility challenges every time. We went to the core of the customer's datacenter, studied the applications and nature of their workload. We conducted an extensive capacity planning exercise using industry standard tools and topping it with our own real life experience to design a comprehensive solution for them. Using HP C Class Blade systems and VMWare ESX enterprise server we over achieved the target set by the IT and finance teams by
- Bringing down the number of servers to less than half.
- Implementing high availability for all applications
- Reducing energy consumption by 60%
- Reducing datacenter bills to a mere 35% of the earlier costs incurred
- Instant resource provisioning for newer applications
- Introducing unmatched flexibility for adapting to special application requirements
- And more.
Application Management Services
Case Study
Reserve Bank of India has deployed a payment gateway solution for settling high value interbank transactions. This payment gateway solution, popularly called as RTGS gateway, is mandatory for all banks to transact with each other. Each bank interacts with RBI's infrastructure through their own payment gateway. Each payment gateway comprises of a server cluster with a shared storage, Microsoft Windows Cluster, Oracle Database, Oracle RAC, IBM MQ Websphere, and the suite of applications from multiple software vendors (Logica, TCS and IDRBT). This infrastructure also needs to have a disaster recovery and business continuity mechanism.
The applications are quite complex and require frequent patching. Each patch needs to be tested in a test environment for its effects on other components of the solution and then deployed in production environment. Apart from that, there are a lot of regular application related support issues. These issues could be related to any of the payment gateway components. The users who are transacting in high value trades need the system up and running at all costs during RBI working hours. The implication of a downtime can result in losses of crores.
Business ImpaQt division offers a comprehensive payment gateway management service with committed SLAs to multiple banks in the country. The success of our seamless delivery is proven by the fact that we have these contracts from each of our customers for more than 4 years now.
Disaster Recovery and Business Continuity
Case Study
A leading Bank needed a three site Business Continuity plan for some of their critical applications. The challenge was that they were already using multiple technologies for independent applications. More importantly all applications were live and there was no possibility of any downtime. We were entrusted the task of designing, commissioning and maintaining the entire solution.
We studied the applications from their business impact perspective and arrived at a solution using a combination of technologies as required by the RPO and RTO for each application. We used Symantec Foundation Suite and Volume Replicator for replication, HP and EMC storage at the three sites. The architecture was such that all three sites replicated to each other and in the event of failure, the applications would failover to the nearest available site. The whole solution was deployed in record time and without a single minute of downtime.
Storage Solutions
Case Study
A leading telecom company had major challenges in managing their storage growth and backup. Data was growing at an uncontrollable pace. Number of users were growing on practically a daily basis. The cost of storage had already overshot the budget. When we were entrusted the job of creating an efficient storage infrastructure, we ripped off the entire data stack by first classifying the data into tiered structure according to the business value as well as response time considerations, conducting a file system audit and running a backup advisory tool. We introduced a new storage strategy by storing only the most current and business critical data on a new high performance storage and moving the mediocre data on the older low performance storage. We then implemented an archival solution to move the older data on to tapes. The result was that
- The growing cost of storage was immediately reigned in.
- The response time to applications increased instantly by almost 30%.
- The backup window shrunk to less than 30% of the original
- Nothing in the existing infrastructure had to be scrapped which meant investment
- protection for the customer
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